Report from the post-launch trenches
When we started developing the concept for republic wireless, we as many startup teams were proud of our idea. We hoped people would like it, that we could engineer it, and that we could build a new...
View ArticleStart your hybrid calling engines
First of all, let me introduce myself. My name is Tim Jones and I’m the product guy. I’m very excited about this product and can’t wait for you to get your hands on it. There’s been a lot of coverage...
View Articlerepublic Optimus hits the streets. Boxes are opened...
So, today is a big day for the Product Guy. Today, the first phones land on people’s desks and kitchen tables (actually, it seems some landed yesterday, a bit earlier than expected!). If you’re among...
View ArticleTalking turkey: Prepping, shipping and porting your phone
Hello! I’m Adam Oakley. The teams I manage here at republic wireless are in charge of order fulfillment. Who knew my area would be such a hot topic of late in our early beta community?! The most common...
View ArticleSpecial offer code extension
I’m Jessica Orr, the Director of Marketing & Community for republic wireless. Many people have inquired about the welcome19 special offer which just expired, 19 days after launch. This post should...
View ArticleState of the Beta, Vol 1
Hello, The Product Guy here again Now that we have phones out in the wild, we’ve enjoyed reading your comments on twitter, Facebook and our blog.Thank you for all the feedback, positive and...
View ArticleForums are live!
“A body of persons freely engaged in a specific activity.” That’s Merriam-Webster’s formal definition of the term “republic.” We chose our name quite purposefully. After all, it’s all of you, not just...
View Article"Works Like a Charm"
As you may have seen, the initial reviews of republic wireless are coming in. We’re glad to read that professional testers and many of our earliest members appreciate the technology and that it’s...
View ArticleOTA Release 1
Today we are doing our first update of the phone software in the beta program, bringing the phone software up to release 107. When the software is available on the Over-The-Air (OTA) server, you will...
View ArticleThe Cellular Usage Index & How You're Doing
With the introduction of usage charting now available in the My Account portal, tonight’s a good point in time to talk about the Cellular Usage Index (CUI, or “Index”). There’s been some speculation...
View ArticlePorts, Routers and Traffic
There have been several questions on the blog and forums about what ports we are using and what settings on your routers can be changed to potentially improve the quality of your Wi-Fi calls. This is...
View ArticleTo release or not to release
So, we were supposed to deliver a new OTA release to you. The last release of 2011. After looking at the options, I have decided not to do the release just yet. There are a number of reasons for this,...
View ArticleUnlimited
In our blog post last week, we took an affirmative position on the question “Is republic wireless really unlimited?” and laid out the fair use policies we had established to support our $19 monthly...
View ArticleBilling, satisfaction, returns and other questions
If you’ve asked a question, bought a phone or needed help with a billing or account issue, you’ve been in touch with someone from our Member Care team. I’m Sandra, the senior manager charged with...
View ArticleBilling info in the portal
Hi! It’s been awhile since we’ve updated you on the state of things and we wanted to give you a heads up about our progress and some new info now appearing in the My Account portal. We thought you...
View ArticleRelease the Hounds
Most of you have been very patient with me and the product team waiting for the next release of OTA functionality. Thanks for that. We’ve listened very carefully to your feedback and have spent a lot...
View ArticleJanuary 32nd release :)
First of all, I know I said the beginning of this week, and I said January.I’m going to push my luck a little and use up the leap day in January instead of February, so on January 32nd, here's the OTA...
View Articlerepublic February update
Things have been cranking behind the curtain in the republic office. While we’ve been a little too silent with you (admittedly), we’ve made some great progress on key goals for 2012. We’ve been remiss...
View ArticleMember Mods and Community
In the few months since launch we’ve learned a lot about how our phones function in the wild, and even more about how you use them. This post gets into a little bit about how you use the phones--in...
View ArticleMarch Update
When I last posted near the end of 2011, republic was in the midst of shipping phones to our first round of beta users within the 60-day time period we promised. Today, I’m here to answer the most...
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